Answers about delivery, tracking, returns, warranty and payments, all in one place.
Shipping and deliveryCouriers, delivery fees, collection from our store and shipping outside Kenya.Track your orderChoose your courier and enter your tracking details.ReturnsHow returns work and what to expect.Warranty claimsReport a fault and start a warranty claim.Secure paymentsHow to pay us by M-Pesa PayBill or bank transfer.FAQsQuick answers to the questions we get most.Encom for BusinessesBulk orders, LPOs, invoicing and a dedicated account manager.Customer supportTalk to a person on WhatsApp, phone or email.